Hello, this is the PRISM Live Studio team.

On June 15 (Tuesday), live streaming is not possible in all PRISM apps. Or, live streaming has started but chat is not available.

This is an error that is occurring in all of the PRISM Android, iOS, and Windows apps.​

We are really sorry for the inconvenience caused to you using our PRISM app. We will fix the error quickly and guide you again.

Thank you.

As of this time, the error has been corrected.

We apologize for this inconvenience you have experienced using our PRISM app. If there are any issues, please contact prismlive@navercorp.com

Thank you.


​Hello, this is the PRISM Live Studio team.
We are sorry to inform you that some YouTube brand accounts are unable to live stream.

From the morning of June 12 (Sat), due to the change of YouTube’s live streaming policy, we have confirmed that live streaming has become impossible for some brand accounts.

The PRISM app provides users with YouTube live streaming capabilities using features that YouTube provides externally for third-party apps such as the PRISM app.

​However, YouTube’s API returns an error when users try to start live streaming from the PRISM app using some brand account. …


Hello! This is the PRISM Live Studio team.

When using the beauty function, some users will encounter the following error, which displays ‘An internel error occurred during the initialization of the beauty module.’


Hello, this is the PRISM Live Studio team.

We inform you about the use of webcams and DSLRs in the PRISM Android app.

In the meantime, the internal operation of the PRISM app and external environment have changed several times in relation to UVC support. And each time we did not provide timely guidance, which caused a lot of confusion for users. Sorry for the belated sharing of this guide.

We have prepared this guide in the form of a Q&A to understand easily by referring to the various questions sent by users.


Hello, this is the PRISM Live Studio team.

We are sharing live streaming quality issues on Galaxy S21, S21+, and S21 Ultra.

The Galaxy S21 product family is the latest smartphone from Samsung Electronics and has high device performance. However, there have been many reports of issues regarding the streaming quality of the PRISM Android app in that product line.

And as a result of checking the problem, it was confirmed that the framerate of streaming dropped to around 15 soom after starting live streaming.
(Most live streaming is done at around 30fps)


Hello! This is the PRISM Live Studio team.
We are pleased to announce the update to v2.10.0 of the PRISM Android app :)

v2.10.0 Android
​Scheduled to be released in mid-July

In this v2.10.0 update, we are also releasing a feature we have worked hard on, which is a huge improvement in the Screencast feature. In addition, we have prepared the following additional information.

• [Live] Improvement of Screencast function.
• Support of Spanish.
• Other performance and stability improvements.

Then, let’s take a closer look at each of the items below!


​Hello, this is the PRISM Live Studio team.

At starting YouTube streaming on the PRISM Android app, some users are experiencing an error that cannot start live streaming with the “Unknown error has occurred.” error.

We are really sorry for the inconvenience in using our app.

This is an error that occurs because the behavior of the YouTube API that the PRISM app is using for live streaming to YouTube has recently changed without notice.

We plan to patch this error in the v2.9.0 chroma key update, which is scheduled for the next week, even at the latest. …


Hello! This is the PRISM Live Studio team.
We are pleased to announce the v2.7.0 update of the PRISM iOS app :D

v2.7.0 iOS
​Scheduled to be released in mid-June

In this update, we’ve got some really fun features!

• [Live] Support for chroma-key function and background source
• [Live] Support for ISO and WB in camera pro mode
• Other performance and stability improvements.

Then, let’s look at these in more detail :)


Hello! This is the PRISM Live Studio team.
We are pleased to announce the v2.9.0 update of the PRISM Android app :D

v2.9.0 Android
​Scheduled to be released in mid-June (Sorry for the schedule adjustment.)

We are really sorry :’-(
We are distributing Android app sequentially, but issues have been found,
so we are preparing an update that fixes the issue.

In this update, we’ve got some really fun features! That’s the chroma-key feature in the mobile apps, which will be included in the early June update to our iOS app.

• [Live] Support for chroma-key function and background source
•…


Hello! This is the PRISM Live Studio team :D
We are pleased to announce the v2.8.0 update of the PRISM Android app.

v2.8.0 Android
Scheduled to be released around the end of April


In this update, the live streaming module of the Android app is upgraded.
The PRISM app uses the PRISM Live SDK made by the parent company NAVER’s ETECH Labs as a live streaming module.

And we’ve been working on upgrading to the latest modules with the best performance, stability and versatility.

• Upgrade of PRISM Live SDK (Live Streaming Module).
• Other performance and stability improvements.

PRISM Live Studio. Official

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