Facebook Streaming may require you to meet requirements, grant permissions, and configure settings on Facebook.
This post provides guidance on the situation where live streaming to Facebook is unable to start properly.
If you integrate your Facebook account into the PRISM app, you can live stream to your Facebook timeline or page.
However, if your profile or the page you are streaming to does not meet the basic conditions required by Facebook, streaming will not start.
In order to stream to timeline and page, it is important to grant the necessary permissions to the app. Additionally, if you want to stream to a page that you did not create, you will need additional settings within that page.
And the current error may also occur if your live streaming feature is restricted by Facebook. In this case, the problem cannot be resolved with this post, so you must resolve the issue through Facebook’s customer service center.
This post will guide you through the following 5 items.
1. Facebook streaming requirements
2. Facebook account integration
3. Streaming to Timeline
4. Streaming to Pages
5. Streaming to Groups (Currently not supported)
Items 1 and 2 are essential if you’re streaming to a timeline or page. Please refer to the items after that optionally depending on the destination you want to stream to.
1. Facebook streaming requirements
The following information applies starting from June 10, 2024, in accordance with Facebook’s Open API policy changes:
- Your profile needs to be at least 60 days old before you can go live on Facebook. This requirement applies to both timeline and page streaming.
- You need at least 100 followers before you can go live from your profile. This requirement applies to both profile using Professional Mode and page streaming.
- Professional Mode https://www.facebook.com/business/help/2680340558863560
If the Facebook profile you are using falls under the above restrictions, Facebook streaming on the PRISM app will not start properly.
Please try using the streaming feature again after meeting the two requirements mentioned above.
2. Facebook account integration
This is a guide to integrating your Facebook account into the PRISM app. Please refer to the explanations following the attached images.
Click the [Ready] button in the [LIVE] tab of the PRISM app. If there are no channels integrated within the PRISM app, you will see a list of platforms you can integrate with.
Click the [Facebook] icon to go to the Facebook menu. Click the [Connect Facebook] button with a blue background. The button with a blue background connects to the Facebook channel through account login.
This is the screen where the PRISM app receives permission from the user to stream to Facebook. The required permissions are selected by default, so click the [Continue as] button.
This is a screen for setting the public scope of live streaming from the PRISM app. You can adjust the privacy within the PRISM app even after account integration is complete, but the settings in the screen above will take precedence.
So, you must select [Public] here and click the [Continue as] button in order for the public scope you select within the PRISM app to be applied normally.
When streaming to timelines and pages, you can only see viewers’ chat within the PRISM app if the selection on this screen is [Public] and the privacy selection in the PRISM app is also [Public].
Through the above process, your Facebook account has been integrated into the PRISM app.
If you click the channel card in the image on the left, you can see the detailed settings menu for Facebook streaming, where you can set up streaming to the page.
To stream to your page, click on the [Choose where to post] area shown in the image on the right.
Go to the [Choose where to post] menu and click on the [Page] area. The app will then ask you for permission to stream to the page.
Once the app has been successfully granted all the permissions it needs, you will see a list of pages on your screen from which you can stream.
3. Streaming to Timeline
With the timeline selected, click the [Go Live] button to start live streaming to the Facebook timeline.
4. Streaming to Pages
As of December 16, 2023, Facebook has implemented new restrictions on live streaming to pages.
In accordance with Facebook’s new policy, the PRISM app is currently unable to process live streaming for pages that were recently created or do not have an established presence.
Please understand that this is a limitation in accordance with Facebook’s policy, so the PRISM app cannot take action.
Facebook does not officially disclose the time period that has passed since the creation of a page capable of live streaming and the level of awareness. However, it is estimated that the minimum elapsed period is 60 days and the awareness size is at least 100 followers.
Once you have integrated your Facebook account into the PRISM app, the Pages you’ve created are exposed in the app’s list.
And even if you didn’t create the Page, if you have the [Admin] or [Editor] role on the Page, the Page can be displayed on the list. However, just following the Page does not show the Page in the list.
If you have the role of [Moderator], [Advertiser], or [Analyst], the Page will be exposed on the streaming target list, but actual streaming is not possible according to the Facebook platform’s policy.
So, when you try to stream, according to the Facebook platform’s policy, you will receive an error message saying like this.
“(#200) Subject does not have permission to create live video on this Page.”
This means that if you want to stream to a Page, you must either create the Page yourself or obtain an Admin or Editor role through the Page manager.
Page Admins can grant [Admin] and [Editor] roles from the Page’s settings menu.
Go to the [Page Roles] submenu of the [Settings] menu.
You can register a specific Facebook user as an [Admin] or [Editor] through the [Assign new Page role] on the right side. Once a user is registered as an [Admin] or [Editor], they will be able to live stream to the Page.
Last but not least, please note that live streaming to the Page is displayed in the Videos tab of the Page.
5. Streaming to Groups (Currently not supported)
The PRISM app has supported streaming to groups for a long time, but unfortunately, streaming to groups from the PRISM app will no longer be supported from April 24, 2024, due to changes in Facebook’s Open API policy.
[Introducing Facebook Graph API v19.0 and Marketing API v19.0]
Deprecating Facebook Groups API
(January 24, 2024)The Facebook Groups API is deprecated in v19 and in 90 days will be removed from all versions. This deprecation includes all Permissions (publish_to_groups, groups_access_member_info) and Reviewable Features (Groups API) associated with the Facebook Groups API.
If your previous versions of PRISM apps fail to adapt to these changes in external platform APIs, consider re-integrating Facebook within PRISM apps if streaming to timelines and pages, rather than groups, poses issues.
However, this change does not mean streaming to Facebook groups entirely impossible within the PRISM app. Facebook group streaming through the PRISM app remains feasible through the following steps:
- Access the Facebook website.
- Navigate to the target group for streaming within the Facebook website.
- Initiate [Create Post].
- Click on the More button and select [Live Video].
- Navigate to the [Create live video] menu.
- Click on the [Go Live] button.
- Select [Streaming Software] as the video source.
- Copy the [Stream Key] and configure it in PRISM app’s Custom RTMP settings.
- PRISM app provides Facebook’s [Server URL] as a preset.
- Save the Custom RTMP settings and select the streaming destination platform.
- Click the [Go Live] button on the live preparation screen to start streaming.
- Confirm the streaming preview in the Facebook [Create live video] menu.
- Click the [Go live] button at the bottom left to publish the live broadcast.
- Android error code : 4602
- iOS error code : 200
