Published in PRISM Live Studio

·5 days ago

[Mobile] iOS v2.9.0 update (Informational effects / Remote control)

Hi, this is the PRISM Live Studio team. I am sharing the news of PRISM iOS v2.9.0 update with you. PRISM iOS v2.9.0 Scheduled for release at the end of November PRISM iOS v2.9.0 includes the following new features. Support of informational effects Support of remote control Support of 1080p…

Updates

12 min read

[Mobile] iOS v2.9.0 update (Informational effects / Remote control)

Updates

12 min read

5 days ago

[PC Guide]How to use NDI source

Hey everyone! This is PRISM Live Studio team :) we will explain how to use the NDI source. These days, there are many inquiries about how to use the NDI source, so please refer to the detailed guide below. What is NDI Source? NDI Source is a feature that supports…

2 min read

2 min read

Published in PRISM Live Studio

·Nov 17

[PC Update] v3.1.0 Update — PRISM Live Studio

Hey everyone! This is PRISM Live Studio team :) Today, let’s take a quick peek at the PC v 3.1.0 update. PRISM PC v3.1.0 update Scheduled to be released in Late Nov. 2022 The v3.1.0 version will include the following features. Provide new templates Viewer Count Widget Twitter integration YouTube…

3 min read

[PC Update] v3.1.0 Update — PRISM Live Studio

3 min read

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — ksproxy.ax + 0xxxxx

Problem Phenomenon — While using the ‘webcam/video capture device’ source or ‘ PRISM camera’ source in PRISM, the following contents are checked through the notification window and the app is forcibly terminated. Cause of problem PRISM is not working properly because an error occurred inside ksproxy.ax. ksproxy.ax is a module of one of the Microsoft systems and is a DirectShow filter. Solutions

Error Solution

1 min read

Error Solution

1 min read

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — ERA6_AudioCleanUpAssistant.dll + 0xxxxx

Problem Phenomenon — The VST plug-in, which is the Audio CleanUp Assistant, is added to the audio-related sources, and the following contents are checked through the notification window while using this plug-in, and the app is forcibly terminated. (Audio-related sources are sources that are exposed in the audio mixer by adding them to the PRISM.) Cause of problem ERA6_AudioCleanUpAssistant.dll is a VST plugin that is responsible for restoring audio. An error has occurred inside this VST plugin and PRISM cannot function properly.

Error Solution

1 min read

Error Solution

1 min read

[Error Solution]Windows — ERA6_AudioCleanUpAssistant.dll + 0xxxxx

Problem Phenomenon

The VST plug-in, which is the Audio CleanUp Assistant, is added to the audio-related sources, and the following contents are checked through the notification window while using this plug-in, and the app is forcibly terminated. (Audio-related sources are sources that are exposed in the audio mixer by adding them to the PRISM.)

0xxxxx is the corresponding version number and depends on the version.

Cause of problem

ERA6_AudioCleanUpAssistant.dll is a VST plugin that is responsible for restoring audio. An error has occurred inside this VST plugin and PRISM cannot function properly.

Solutions

We recommend that you do not use this VST plug-in because we cannot guarantee the normal operation of the external plug-in program . To delete it , find and delete ERA6_AudioCleanUpAssistant.dll in the path C:\Program Files\VSTPlugins and C:\Program Files (x86)\VSTPlugins.

Thank you :)

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — obs-virtualcam-module64.dll + 0xxxxx

Problem Phenomenon — While using the ‘webcam/video capture device’ source or ‘ PRISM camera’ source in PRISM, the following contents are checked through the notification window and the app is forcibly terminated. Cause of problem This error is caused by an internal error in obs-virtualcam-module 64.dll. obs-virtualcam-module 64.dll is a file used by OBS’s virtual camera and PRISM cannot delete it.

Error Solution

1 min read

Error Solution

1 min read

[Error Solution]Windows — obs-virtualcam-module64.dll + 0xxxxx

Problem Phenomenon

While using the ‘webcam/video capture device’ source or ‘ PRISM camera’ source in PRISM, the following contents are checked through the notification window and the app is forcibly terminated.

Cause of problem

This error is caused by an internal error in obs-virtualcam-module 64.dll.

obs-virtualcam-module 64.dll is a file used by OBS’s virtual camera and PRISM cannot delete it.

Solutions

We recommend that you try updating obs-virtualcam-module64.dll. The only way to update is to update the OBS app.

Thank you :)

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — dxgi.dll + 0xxxxx

Problem Phenomenon — While using PRISM, the following contents are checked through the notification window and the app is forcibly terminated. Cause of problem An error occurred while using the PRISM. The reasons for the error are as follows. The graphics card driver is unstable The graphic card driver version is low The Direct X version…

Error Solution

1 min read

Error Solution

1 min read

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — GoProWebcam.dll + 0xxxxx

Problem Phenomenon — If you use a ‘webcam/video capture device’ source in PRISM and a GoPro Webcam device at the same time, the app may be forcibly closed while using the PRISM while checking the following through the Windows notification window. Cause of problem When using a GoPro Webcam device on a PRISM, the PRISM was…

Error Solution

1 min read

Error Solution

1 min read

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — avmlgp2audiose.ax + 0xxxxx & avmC835devicecontrol_X64.dll + 0xxxxx & avmC875devicecontro + 0xxxxx

Problem Phenomenon — If you use a ‘webcam/video capture device’ source or a ‘PRISM camera’ source in PRISM and use an AVerMedia device (especially a Live Gamer MINI device) at the same time, it is possible that one of the following errors will be shown while inquiring the device or using the source…

Error Solution

2 min read

Error Solution

2 min read

Published in PRISM Live Studio

·Nov 11

[Error Solution]Windows — VideoCaptureFilter.ax + 0xxxxx & ElgatoVirtualCapture.ax + 0xxxxx

Problem Phenomenon — While using the ‘webcam/video capture device’ source or ‘PRISM camera’ source in PRISM and using the Elgato camera device or capture card at the same time, one of the following pop-ups may appear or the app may end abnormally.

Error Solution

2 min read