[Issue] Fixed Twitch login error on PRISM Windows app (Updated on 20 April)

This is the PRISM Live Studio team.

We would like to inform you of a current Twitch login error occurring in the PRISM Windows app.

★ Updated on 20 April

Today, April 20, we released v3.1.3 of the PRISM Windows app with a fix for the Twitch login error.

We apologize for not responding sooner, and thank you for your patience.

# Updated on 17 April

We are currently considering resolving this issue by verifying a login method that utilizes an external browser, similar to the Google login method in the PRISM Windows app. We have completed a significant portion of the verification process for this change.

As soon as verification is complete, we plan to release a new update, v3.1.3. We apologize for the delayed response and kindly request your patience. Thank you.

# Register on 12 April

Currently, when logging into Twitch from the PRISM Windows app, an error screen is displayed as shown below and the login and account linking processes are not functioning correctly.

This is a challenging situation to respond to in the PRISM app, as the problem occurred without any changes made to the PRISM Windows app.

Twitch has provided some solutions to this issue on the guide page below.

# Twitch: Supported Browsers

https://help.twitch.tv/s/article/spported-browsers

Please note that our testing has shown that these solutions may or may not work in some cases.

We believe that the current issue is due to a system change at Twitch. However, while we wait for Twitch to address the issue, we are also examining whether there is anything we can do to resolve the problem.

We apologize for any inconvenience caused by this problem and will keep you updated on the situation as soon as we have any new information. Thank you.

* Contact: prismlive@navercorp.com
* Discord: discord.gg/9j7mFY5g9a
* Youtube: youtube.com/@prismlivestudio